We are so proud of what we do, and we know you will be to.  Our shops, whether traditional bricks and mortar or Online are absolutely key to funding the Hospice and enabling it to be the incredible place it is. And you could be part of that.

Our Despatch and Delivery Drivers makes a difference every single day.  It is a role for a competent, experienced driver with a clean Driving Licence who transports donations to keep our sales moving 52 weeks of the year.  The Hospice of St Francis is award-winning retailer, and every sale helps to fund our care.

Today our free care supports 2,000 local people and their families, in Herts and Bucks. We truly are a community hospice
– built and funded by the community, to serve the community.

People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support. 

We’re looking for a Despatch and Delivery Driver to work across our shops. Hardworking, resilient and people focused, you’ll be collecting and dispatching, loading/unloading a range of goods from clothes and household items, furniture to artwork, ensuring great care is put into the safe journey of every item.

In turn, we’ll be right here to support you and your development!

• Drive the Hospice van safely to assure an efficient and effective dispatch service, supporting your managers to ensure we plan cost effective routes.
• Collect and deliver goods to and from the homes of donors and buyers to our shops and/or our Online Hub
• Provide excellent customer service, clear and friendly communication, at all times in line with Hospice values.
• Ensure that collections from donors meet Hospice standards of promptness and efficiency, when necessary using tact and sensitivity to explain which items The Hospice can take to sell on, whilst showing appreciation at all times.
• Support shop teams with moving furniture on the shop floor and helping with preparation for events, workshops and promotions

• Current Clean Driving Licence (held for at least five years) with permission to drive light commercial vehicles and motorcars
• Previous employment as a driver
• Tact, diplomacy and great customer service
• Flexibility and a ‘can do’ approach
• Excellent navigation skills
• Attention to detail, care and respect for people and objects including when working under pressure
• Good General Education, Mathematics and English GCSE desirable
• Positivity, highly self-motivated and an effective team player
• Resilient and Hardworking with proven willingness to go the extra mile

Please note the successful candidate will be required to undertake an enhanced level DBS check.

Previous applicants need not apply.

• Wide range of free training courses, plus personal development opportunities​
• You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
• Don’t forget team camaraderie, support and bags of positivity!
• You will have the satisfaction of knowing you are making a real difference  supporting your local community and your local hospice. What is more, you will be helping save the planet too - charity shops have long been at the forefront of sustainability and you will be joining our shop teams of climate champions.

• Respect and follow the Hospice’s values.
• Your internal & external contacts will include all Employees, Volunteers, Trustees and Patrons, plus members of the general public and external organisations/suppliers.
• You will be expected to comply with Health and Safety, Fire and Infection Control regulations and Hospice policies. You will need to complete all mandatory training.
• Safeguarding: Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in The Hospice of St Francis